Careers at FrozFX

 The Business Development and Operations Coordinator will support the company’s early Canadian operations by assisting with administrative coordination, business development activities, market research, partner outreach, and communication with service providers. This role will help the founding team organize day-to-day business tasks and maintain proper records of progress.

Key Responsibilities:

• Support Canadian business setup and operational coordination;
• Assist with communication with potential partners, clients, suppliers, and service providers;
• Conduct preliminary market, competitor, and industry research;
• Prepare internal reports, meeting notes, and business development records;
• Coordinate follow-ups related to partnerships, pilot opportunities, and market-entry activities;
• Maintain organized records of business development progress;
• Support general administrative and organizational tasks required during the early growth stage.

Position Requirements:

• Diploma or bachelor’s degree in business administration, management, marketing, economics, or a related field;
• Previous experience in business coordination, operations, administration, or business development;
• Strong organizational and communication skills;
• Ability to conduct basic market research and prepare simple reports;
• Strong attention to detail and ability to manage multiple tasks;
• Familiarity with Canadian business practices would be considered an asset;
• Ability to work independently in an early-stage start-up environment.

 The Software / Platform Developer will support the continued development, testing, improvement, and maintenance of the company’s digital product, platform, or technology-based solution. This role will assist with technical implementation, troubleshooting, workflow improvements, and coordination with any external developers or technical service providers.

Key Responsibilities:

• Support the development and improvement of the company’s digital product or platform;
• Assist with testing, troubleshooting, and technical updates;
• Implement new features, system improvements, or workflow adjustments;
• Coordinate with external developers or technology service providers, if applicable;
• Review user feedback and identify technical improvements;
• Support product documentation and technical planning;
• Help prepare the platform for testing, launch, or future commercial use.

Position Requirements:

• Diploma or bachelor’s degree in computer science, software engineering, information technology, or a related field;
• Experience in software development, web development, platform development, or application development;
• Knowledge of front-end, back-end, or full-stack development principles;
• Ability to troubleshoot technical issues and support system improvements;
• Understanding of user experience, system stability, and platform functionality;
• Ability to work with technical documentation and development timelines;
• Strong problem-solving skills and ability to work in a start-up environment.

 The Marketing Specialist will be responsible for supporting the company’s marketing activities, online presence, promotional materials, and customer awareness strategy. This role will help communicate the company’s value proposition to the Canadian market and build visibility among potential customers, partners, and industry contacts.

Key Responsibilities:

• Support the company’s digital marketing strategy;
• Prepare content for the website, social media, and promotional materials;
• Assist with brand awareness and market-entry campaigns;
• Coordinate updates to online business profiles and marketing channels;
• Support customer outreach and lead-generation activities;
• Track basic marketing results and prepare performance summaries;
• Assist with competitor, industry, and market visibility research.

Position Requirements:

• Diploma or bachelor’s degree in marketing, communications, business, public relations, or a related field;
• Experience in digital marketing, content creation, social media management, or campaign coordination;
• Understanding of online marketing channels and basic analytics;
• Strong writing, communication, and organizational skills;
• Ability to prepare clear marketing content for different audiences;
• Familiarity with website updates, social media platforms, and digital branding;
• Ability to work creatively and independently in a start-up environment.

 The Customer Success and Partnership Coordinator will support communication with early customers, potential clients, pilot users, partners, and service providers. This role will help the company manage follow-ups, collect feedback, maintain relationships, and support customer onboarding or partnership development activities.

Key Responsibilities:

• Communicate with potential customers, users, and business partners;
• Support early customer onboarding and follow-up activities;
• Collect and organize feedback from customers or pilot users;
• Assist with partnership outreach and relationship management;
• Maintain records of customer communication and business development progress;
• Support the preparation of client-facing materials and presentations;
• Coordinate meetings with potential partners, advisors, suppliers, or commercial contacts.

Position Requirements:

• Diploma or bachelor’s degree in business, communications, marketing, customer relations, or a related field;
• Experience in customer service, account coordination, business development, or partnership support;
• Strong interpersonal and communication skills;
• Ability to manage follow-ups and maintain organized records;
• Professional attitude when communicating with customers, partners, and stakeholders;
• Ability to collect feedback and summarize customer needs;
• Experience in a start-up, technology, or service-based business would be considered an asset.

  The Operations Manager will support the company during the growth and market-entry stage by overseeing internal workflows, coordinating operational activities, improving business processes, and ensuring that daily operations are organized and aligned with the company’s strategic goals. This role will work closely with the CEO, COO, Marketing Specialist, Customer Success and Partnership Coordinator, and technical team to support smooth execution as the company expands its activities in Canada.

This position is important because, as the company moves beyond initial setup, it will require stronger operational management to coordinate people, processes, platform-related activities, customer-facing workflows, and internal reporting. The Operations Manager will help ensure that the company’s activities are structured, efficient, and scalable.

Key Responsibilities:

• Oversee day-to-day operational activities and internal workflows;
• Support the implementation of operational procedures, systems, and process improvements;
• Coordinate between management, technical staff, marketing, and customer-facing team members;
• Monitor operational progress and identify areas requiring improvement;
• Assist with planning and organizing market-entry activities;
• Support resource planning, task delegation, and internal coordination;
• Maintain operational records, reports, and progress updates for management;
• Help ensure that company activities are completed efficiently and in line with business priorities;
• Support the company’s transition from early-stage setup to structured growth and market operations.

Position Requirements:

• Diploma or bachelor’s degree in business administration, operations management, management, commerce, or a related field;
• Previous experience in operations management, business operations, project coordination, administration, or start-up operations;
• Strong organizational, leadership, and communication skills;
• Ability to coordinate multiple tasks, people, and priorities;
• Experience with process improvement, workflow coordination, and internal reporting;
• Strong problem-solving skills and ability to work in a fast-changing business environment;
• Understanding of digital platforms, technology-based businesses, food industry operations, or supply chain-related activities would be considered an asset;
• Ability to work independently while supporting the company’s broader strategic and operational goals.